Privacy Policy

This privacy policy explains how Search Ventures Ltd ("we", "us", "our") collects, uses and protects information when you visit busschedules.co.uk ("the Website"). We are committed to protecting your privacy and handling any personal information we obtain in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

The data controller for this Website is:

Search Ventures Ltd
Email: [email protected]

2. What Information We Collect

We collect minimal information. This Website does not require user registration and does not ask you to create an account.

Data	When Collected	Purpose	Legal Basis
IP address, browser type, device type, pages visited	Automatically on each visit	Website analytics, security, performance monitoring	Legitimate interest
Approximate location (latitude/longitude)	Only when you click "Find buses near me" and grant browser permission	To show bus routes near your location	Consent
Search queries	When you use the search function	To return relevant results and improve the service	Legitimate interest
Email address and message content	Only if you email us	To respond to your enquiry	Legitimate interest / consent

3. What We Do Not Collect

We do not collect, store or process:

• names, addresses, phone numbers or dates of birth;
• payment or financial information;
• login credentials or passwords (we have no user accounts);
• health, biometric or special category data;
• persistent location tracking or movement history.

4. Cookies

Essential Cookies

We use a small number of cookies that are strictly necessary for the Website to function, such as session identifiers and your 12h/24h clock preference. These do not require consent under UK law.

Analytics Cookies

We may use analytics services (such as Google Analytics or a self-hosted equivalent) to understand how visitors use the Website. These cookies collect information in an aggregated, anonymised form. You can opt out of analytics cookies by adjusting your browser settings or using a browser extension such as the Google Analytics Opt-Out Add-on.

No Advertising or Tracking Cookies

We do not use advertising cookies, retargeting pixels, social media tracking scripts or any form of cross-site tracking.

5. Location Data

When you use the "Find buses near me" feature, your browser will ask for permission to share your location. This location is sent as coordinates to our server to find nearby bus routes. We do not store your location after the request is served. If you decline the browser permission prompt, the feature will not work but all other functionality remains available.

6. Data Sharing

We do not sell, rent or trade any personal information to third parties. We may share data with:

• Hosting providers who process data on our behalf under appropriate data processing agreements;
• Analytics providers who receive anonymised, aggregated usage data;
• Law enforcement or regulatory bodies where we are legally required to do so.

7. Data Retention

Server access logs (containing IP addresses) are retained for a maximum of 90 days and then automatically deleted. Email correspondence is retained for as long as necessary to resolve your enquiry, after which it is deleted. We do not maintain long-term databases of personal information.

8. Your Rights

Under the UK GDPR, you have the following rights:

• Right of access – to request a copy of any personal data we hold about you;
• Right to rectification – to ask us to correct inaccurate data;
• Right to erasure – to ask us to delete your data where there is no compelling reason to continue processing it;
• Right to restrict processing – to ask us to limit how we use your data;
• Right to data portability – to receive your data in a structured, commonly used format;
• Right to object – to object to processing based on legitimate interest.

To exercise any of these rights, contact us at [email protected]. We will respond within one calendar month.

9. Children's Privacy

This Website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

10. Security

We implement appropriate technical and organisational measures to protect any personal data we process, including encryption in transit (HTTPS), access controls and regular security reviews. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

11. International Transfers

Your data is processed and stored within the United Kingdom and European Economic Area. If any data is transferred outside these regions (for example, through the use of cloud hosting providers), we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

12. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with a revised "last updated" date. We encourage you to review this page periodically.

13. Complaints

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: ico.org.uk
Telephone: 0303 123 1113

14. Contact

For any privacy-related questions, please email [email protected].