Rail replacement services provide buses, coaches, taxis or minibuses when train services cannot run due to planned engineering works or disruptions. Passengers must hold a valid train ticket to board. These services operate on altered timetables that may extend journey times, with vehicles chosen based on route length and accessibility needs. Clear signage shows the destination, train company and 'RAIL REPLACEMENT' wording.
Accessibility
Disabled passengers receive journey options like taxi, minibus, bus or coach suited to their needs. Buses usually have rear-facing wheelchair spaces without restraints. Coaches can have forward-facing wheelchair spaces with restraints. Assistance dogs are always allowed.